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Privacy Policy

www.groomenuk.com is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.

That means that we are open about our methods of tracking and use customers' personal data.

At www.groomenuk.com, we collect:

  • Your name 
  • Your email address
  • Your address
  • Your phone number
  • The data about the browser and device you use to view the store
  • The way you navigate the store

We gather your contact details as they are necessary to accept and process your orders.

We gather the details of your technical equipment and on-site behavior in order to make our store more user-friendly, and to tailor our store services for our customers.

Our store works with other companies that help us provide the best service for you. These third parties also have access to some personal details. We limit the data they can access to only what is necessary for them to perform their obligations.

  • Payment services use your credit card number, your name and surname to verify and process your payments
  • Our manufacturers and stock keepers use the data of your order contents to assemble the necessary package
  • Postal services use your name and address for deliveries 
  • Mass mailing services use your email address to send you emails (only if you have subscribed for them)

If you keep browsing our webstore after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.

If you don’t agree to these terms, please leave the website.

You can email us at customersupport@groomenuk.com and ask:

  • To receive the copy of your personal details we have collected
  • To delete your personal details from our system
  • To withdraw your consent (if you previously agreed to provide us with the data, but have changed your mind)

We are doing our best to guarantee the security of your personal details while keeping and using them.

Thank you for your cooperation!